- How does the 7-day free trial work?
- Try NILA with up to five real clients for seven days — no credit card required. NILA is paid software with a trial, not a separate free plan.
- Is there a setup fee?
- No mandatory setup fee. Guided Launch is included with every paid plan. If your firm needs bulk data cleanup, additional training, integration testing, or a tailored rollout, contact us for white-glove options.
- What's included in every tier?
- Multilingual client-facing intake chat, smart checklist generation, prior-year document analysis, document upload and classification, client reminders, return delivery, 8879 e-sign, the CPA briefing agent, and Guided Launch. The firm-facing workflow and output are in English. Entity returns are included up to 10% of your purchased client capacity.
- What are the add-ons?
- Insights adds year-over-year comparisons and practice dashboards. Validate adds box-level document extraction, a human review queue, and structured Excel export. Connect, which requires Validate, generates approved Smart ZIP and Lacerte GL Bridge export packages. The base plan already handles intake through return delivery; these modules are optional.
- How do 100-client blocks work?
- A block adds 100 active clients and 10 included entity returns for $47 per month or $450 per year. Blocks are available only while they stay below the next plan tier. If another block would reach or pass the next tier, we recommend that tier instead.
- What counts as an entity return?
- S-Corp (1120-S), C-Corp (1120), Partnership (1065), and LLCs filing an entity return. Schedule C and Schedule E clients count as active clients but do not incur an additional entity-return charge. Additional entity returns are $3.13 per month or $30 per year each.
- What's the difference between monthly and annual billing?
- Monthly plans are billed each month and can be canceled anytime. Annual plans save 20%, are billed once per year, and can have renewal canceled anytime. Annual payments are not prorated when canceled during the term.
- What does Guided Launch include?
- We help confirm your intake workflow, prepare your first client list, pilot NILA with up to five real clients, and support your administrator during the first 30 days of rollout. Additional implementation help is available for firms with more complex needs.
- Can I contact NILA even if the calculator recommends a self-serve plan?
- Yes. Every estimate includes an option to contact us. We can discuss unusual client mixes, seasonal rollout, onboarding needs, or a custom plan for firms above 1,500 active clients.