Vietnamese for the client. English for your firm.
The multilingual capability applies to the client-facing intake conversation. NILA's firm dashboard, onboarding, support, review workflow, and structured output are currently in English.
The client conversation can run in Vietnamese, but NILA is not claiming a completely Vietnamese-localized firm application. The CPA-facing workflow and support remain in English.
A Vietnamese client-intake example
NILA
Năm ngoái quý vị đã khai thu nhập cho thuê. Năm nay quý vị vẫn sở hữu bất động sản đó chứ?Khách hàng
Vâng, và tôi đã mua thêm một căn vào tháng Tám.NILA records the new property, updates the intake checklist, and presents an English fact summary for the CPA's review. It gathers facts without giving the client tax advice.
How Vietnamese client intake works
- Your firm invites the client using a browser link.
- The client answers guided questions in Vietnamese and uploads documents from a phone or computer.
- NILA follows up when an answer introduces a new job, property, business, account, or dependent.
- Your firm receives a structured English briefing and document checklist.
- A CPA reviews and approves the collected information before export.
Best fit
- CPA and EA firms serving Vietnamese-speaking households
- Practices with bilingual staff spending time on repetitive intake questions
- Firms seeking an alternative to English-only organizers
- Teams that want client-language flexibility with English reviewer output
Pricing
There is no language surcharge. Plans start at $125/month or $1,200/year for up to 150 active clients. 7-day free trial. No credit card. No credit card required.