Why Hindi-native intake matters
Indian-American CPA firms often rely on a bilingual partner or staff member for intake calls, English paper organizers that clients half-complete, or WhatsApp threads that never become structured data. The cost shows up in missed K-1s, incomplete Schedule C detail, and hours of follow-up every April.
NILA replaces the organizer with a conversation in Hindi — referencing prior year returns, asking about life changes, and collecting documents without your team on a 30-minute call.
How NILA's Hindi intake works
- Client receives a link and can chat in Hindi (or mix Hindi and English, which is common).
- NILA asks about employment, rentals, equity comp, foreign accounts, and dependents based on last year's return.
- Client uploads documents from their phone — no app download.
- Your team reviews a structured English briefing with flagged gaps and client quotes where context matters.
Geographies we see most
- Edison and Central New Jersey — one of the largest Indian-American CPA corridors in the U.S.
- Silicon Valley and Bay Area — H-1B and tech-equity-heavy books
- Houston and Dallas — growing South Asian professional communities
- Chicago, Atlanta, and New York metro — suburban firm clusters serving Hindi-dominant households
What no other tool does
No major tax intake competitor offers conversational Hindi intake as the actual AI conversation — not translated UI labels. TaxDome, Soraban, Canopy, and form-based organizers are English-first. NILA is built for any language your clients write in, including Hindi and romanized Hindi typed in English letters.
Best fit firms
- 2–15 staff CPA / EA firms with significant Indian-American client bases
- 200–1,500 clients including ITIN, H-1B, and small-business returns
- Pain: bilingual staff bottleneck, organizer abandonment, missed entity discovery
Pricing
Same as standard tiers. No language surcharge. $399/mo up to 500 clients. Free for 30 days. Then $99 through Sep 15. Full Module 1 access. No credit card required to start.
What firms are saying
“NILA saves us 45+ minutes per client on intake follow-up. Across hundreds of clients, that's a significant number of hours recovered every season.”
Raman Zoobalan, Financial Solutions Plus — Irvine, CA